MiTek Industries, Inc.

Privacy Policy 

Last Updated on 2019-1-10  


MiTek Industries, Inc. and MiTek USA, Inc. (“MiTek”) respect your privacy and are committed to safeguarding and protecting your privacy in connection with the collection of personal information. MiTek may collect your personal information for a variety of reasons. This Privacy Policy contains important information regarding MiTek's privacy practices and the choices it offers individuals with respect to their personal information. If you choose to provide us with personal information, you are telling us that you have read, fully understand, and accept the privacy practices summarized in this Privacy Policy and consent to all actions that are consistent with and described in this Privacy Policy. We encourage you to read this Privacy Policy in its entirety to understand MiTek's privacy practices before submitting any personal information to MiTek. 


Scope of this Privacy Policy

This Privacy Policy applies to our collection and use of the personal information that we may obtain in a variety of ways, including through your use of; (collectively, the “Sites” and each a “Site”) and our mobile applications. This personal information may take many forms, including: your name, home or other physical address, email address, telephone number, fax number, organization name, and/or job title. 

Information Collection

We collect personal information from you. This information may include: 

Please click here for further information about what we collect. 

Our Sites may contain links to websites operated by others whose privacy practices are different from MiTek's. This Privacy Policy does not apply to any information collected from you through such links or that you may provide on the websites you reach by utilizing those links. MiTek is not responsible for the content or privacy practices of websites linked to the Sites or any other MiTek-sponsored websites that are not designed and developed by MiTek. You are encouraged to use common sense when using our Sites and review the privacy practices of each website you elect to visit before submitting your personal information. 

Information Use

We do not exchange, lease, or sell the personal information about you that you provide to us, or which we collect automatically, when you visit our Sites unless we have asked for and obtained your explicit (opt-in) consent. We may use this personal information for our internal business purposes, and to comply with our legal obligations, as further described  here

Data Security

We are concerned with the security of your personal information and consider the protection of personal information we receive from you as critical to our mission of delivering unrivaled software, products, and services to our customers. We deploy a combination of reasonable and appropriate physical, technical, and administrative safeguards to protect against the loss, misuse, unauthorized access, disclosure, tampering, alteration, and unauthorized destruction of any Personal Information. We follow generally accepted security standards in our operations to protect the security of your personal information, both internally and from outsiders, and to ensure the integrity of the personal information we process, taking into account the relative risks involved and the nature of the personal information in question. Unfortunately, with any transmission over the Internet, there is always some element of risk involved in submitting personal information. Further information on our security procedures and your responsibility for security can be found here

Data Access, Integrity, & Choice

To the extent we collect or use any of your personal information, we want that information to be reliable, accurate, complete, timely, and relevant to its intended use. To accomplish this goal, we provide individuals with reasonable means of access and the ability to request data corrections or deletions. 

You have choices about how we use your information, whether we communicate with you and, if we do communicate with you, what form that communication takes. We will use your personal information only for our internal business and legal purposes. Except in a limited set of exceptional circumstances provided for under the law, we will stop any further internal business use of your personal information if you write us and tell us that you no longer consent to such use (opt-out). 

For more information regarding your options with respect to access, integrity, and choice, please click here


Effective Date and Updates

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. 

Contact Information

If you have questions, concerns or requests regarding MiTek's Privacy Policy, or MiTek's collection or use of your personal information, please contact us immediately at: 

MiTek USA, Inc. 
Attn: Privacy Manager
16023 Swingley Ridge Road
Chesterfield, MO 63017

Further, if you have an unresolved privacy or personal information use concern that we have not addressed satisfactorily, please contact our U. S. -based third party dispute resolution provider (free of charge) at


MiTek Privacy Policy

Scope of this Privacy Policy

This Privacy Policy applies to our collection and use of the personal information that we may obtain in a variety of ways, including through your use of;; (collectively, the “Sites” and each a “Site”) and our mobile applications. 

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, or can be used by us or on our behalf to identify, an individual. This may take the form of an identification number, name, title, office/work location, e-mail address, payment information, telephone number(s), photo, department, reporting hierarchy, or home address. Personal Information does not include “Usage Data,” which we define as encoded information, aggregate information, anonymized information, or information that is publicly available and not combined with non-public personal information. 

This Policy applies to information: 

We also have a Privacy Shield Privacy Policy that applies to personal information of persons residing in the European Economic Area (“EEA”) and Switzerland. It can be found here. If this Privacy Shield and Swiss Privacy Shield Privacy Policy applies to your personal information, then, with respect to that personal information, the terms of the Privacy Shield Privacy Policy control over any conflicting term in this Privacy Policy. 

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Personal Information You Voluntarily Provide. If you voluntarily provide us with personal information, for example your name, email address, or phone or mobile number, we collect this personal information about you. You may voluntarily provide this information to us in a variety of ways, including by filling out an online form, providing us with personal information in order to initiate or complete a transaction, or by contacting us with questions about the Sites or our products and services. 

Personal Information We May Automatically Collect. When you download and use our services, we automatically collect information on the type of device you use, operating system version, and the device identifier. We use cookies and other technologies to collect information about you when you visit our Sites. This information may include: 

Passive Information.  We use this data for system administration, assess the traffic to our Sites, maintain and improve the Sites, and to analyze trends in the aggregate and administer the Sites. 

Tracking Technologies.  MiTek and its Agents may use cookies or similar technologies to improve users' experience on our Sites, for example to personalize features of the Sites for you, to analyze the traffic, such as total visitors to pages viewed on the Sites, and to make improvements based on the data we collect, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Sites or service. To manage Flash cookies, please click here

We partner with a third party to display advertising on our Sites or to manage our advertising on other websites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic ads. 

We use mobile analytics software to allow us to better understand the functionality of our mobile applications on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

Please be advised that if you disclose Personal Information or Sensitive Personal Information through public message boards provided by MiTek, this information may be collected and used by others. We do not monitor these public message boards and take no responsibility for the security or confidentiality of any information posted on such boards.

We do not ask for, access, or track any location-based information from your mobile device at any time while you are downloading or using our mobile apps or services. 

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Our Use of Your Personal Information for Internal Business Purposes.  We may use your personal information for our internal business purposes. Such internal business purposes could include, for example, using the information to complete a transaction with you. We may also use this information to contact you for various other business reasons, such as to: 

We may also provide your personal information to our affiliated companies and to third parties whom we have retained to assist us with our internal business purposes such as an email service provider, platform hosting provider, payment processor, vendors and service providers. Prior to transferring your personal information to such affiliated companies or third parties, we will obtain their reasonable assurances that they will treat your personal information in accordance with the terms of this Privacy Policy. 

Our Use of Your Personal Information for Legal Purposes.  While MiTek will only provide such personal information that we in good faith believe is required to comply with the law, order, or other legal process, we may disclose certain personal information to comply with the law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 

We may also disclose certain information: 

Information Transfer.  Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. This may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws.

We take steps to protect personal information no matter what country it is stored in or transferred to. We have procedures and controls in place, as appropriate, to help ensure this. 

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Posting an Ad

When you post an ad on our site for machinery that you wish to sell, we may ask you for contact information (such as name and email address), description of the machinery, price or price range, and electronic photo for sale items. You may send as many as you like, but we are limited to posting two (preferably one) per machine or line. Your personal information will not be shared with other users, but will be used in order for you to be contacted through the site regarding your Ad. 


We take appropriate steps that we believe are reasonable to protect the security of your personal information on our system, both internally and from outsiders, and to ensure the integrity of the personal information we collect. We use a combination of technological, physical, and policy methods to protect this personal information, such as, for example, requiring a password to access our network, employing firewall and system log security, and providing employee policies and training regarding appropriate use of personal information. 

You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that we will never ask you for your password in an unsolicited phone call or e-mail. 

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Access & Integrity.  If you reasonably believe that we hold personal information about you that is, in context, inaccurate, incomplete, untimely, or not relevant to its intended use, you may contact us and request that we correct, update, or delete this information. We will take reasonable steps, as appropriate to the context, to correct inaccurate or incomplete information, or to delete untimely or irrelevant information, upon reasonable demonstration that the information is inaccurate, incomplete, untimely, or not relevant to its intended use. In connection with such requests, we reserve the right to: (1) request and obtain reasonable information from you confirming your identity; (2) request and obtain information from you necessary to correct or update the information; (3) reject and/or ignore requests if we determine that such requests are repetitively made, or otherwise lack a good faith basis; and (4) take no further action with respect to your request if you fail to reasonably provide the information described in (1) or (2). We will timely respond to your request. 

If you wish to remove your photo from your profile, please delete it by logging into your account or by contacting us at the link provided above. 

Choice.  When you provide personal information to us, you consent to our using that information for our internal business and legal purposes as described in this Privacy Policy. If you do not want us to continue using your personal information for our internal business purposes, you may request that we stop doing so (opt-out) by contacting us. We will honor your opt-out request except in very limited circumstances. We may not honor your request if there is a compelling need to further use your personal information, for example, if we are compelled by law to provide your personal information, or we require the use of your personal information for purposes of litigation or investigation, or for other legal purposes. We may also need to keep the information we have collected about you for internal use only, such as for statistical analytics and compliance reasons, to the extent permitted by law. 

We also give you choices about how we communicate with you. 

You can also stop receiving promotional email or postal communication from us by contacting our Privacy Manager. Please place the word “UNSUBSCRIBE” in the “Regarding” line of your letter, and provide your contact details to enable the Privacy Manager to identify you and complete your request. 

PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request. However, we will continue to send you service related communications. 

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