MiTek Industries, Inc.
Last Updated on 2019-1-10
We collect personal information from you. This information may include:
- information about you that you provide us, for example, by filing out a form on one of our Sites, by contacting us, or by providing us information about you in order to complete a transaction; and
- Information we collect by automated means when you visit our Site, use our services, or view our online advertisements.
Please click here for further information about what we collect.
We do not exchange, lease, or sell the personal information about you that you provide to us, or which we collect automatically, when you visit our Sites unless we have asked for and obtained your explicit (opt-in) consent. We may use this personal information for our internal business purposes, and to comply with our legal obligations, as further described here.
We are concerned with the security of your personal information and consider the protection of personal information we receive from you as critical to our mission of delivering unrivaled software, products, and services to our customers. We deploy a combination of reasonable and appropriate physical, technical, and administrative safeguards to protect against the loss, misuse, unauthorized access, disclosure, tampering, alteration, and unauthorized destruction of any Personal Information. We follow generally accepted security standards in our operations to protect the security of your personal information, both internally and from outsiders, and to ensure the integrity of the personal information we process, taking into account the relative risks involved and the nature of the personal information in question. Unfortunately, with any transmission over the Internet, there is always some element of risk involved in submitting personal information. Further information on our security procedures and your responsibility for security can be found here.
Data Access, Integrity, & Choice
To the extent we collect or use any of your personal information, we want that information to be reliable, accurate, complete, timely, and relevant to its intended use. To accomplish this goal, we provide individuals with reasonable means of access and the ability to request data corrections or deletions.
You have choices about how we use your information, whether we communicate with you and, if we do communicate with you, what form that communication takes. We will use your personal information only for our internal business and legal purposes. Except in a limited set of exceptional circumstances provided for under the law, we will stop any further internal business use of your personal information if you write us and tell us that you no longer consent to such use (opt-out).
For more information regarding your options with respect to access, integrity, and choice, please click here.
Effective Date and Updates
MiTek USA, Inc.
Attn: Privacy Manager
16023 Swingley Ridge Road
Chesterfield, MO 63017
Further, if you have an unresolved privacy or personal information use concern that we have not addressed satisfactorily, please contact our U. S. -based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
This Policy applies to information:
- You provide to us voluntarily; and
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INFORMATION WE COLLECT
Personal Information You Voluntarily Provide. If you voluntarily provide us with personal information, for example your name, email address, or phone or mobile number, we collect this personal information about you. You may voluntarily provide this information to us in a variety of ways, including by filling out an online form, providing us with personal information in order to initiate or complete a transaction, or by contacting us with questions about the Sites or our products and services.
- Your browser type and operating system;
- Web pages you view;
- Links you click;
- Your IP address;
- Site you visited before coming to our site; or
- Device Identifier.
Passive Information. We use this data for system administration, assess the traffic to our Sites, maintain and improve the Sites, and to analyze trends in the aggregate and administer the Sites.
We use mobile analytics software to allow us to better understand the functionality of our mobile applications on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
Please be advised that if you disclose Personal Information or Sensitive Personal Information through public message boards provided by MiTek, this information may be collected and used by others. We do not monitor these public message boards and take no responsibility for the security or confidentiality of any information posted on such boards.
We do not ask for, access, or track any location-based information from your mobile device at any time while you are downloading or using our mobile apps or services.
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USE AND TRANSFER OF INFORMATION
Our Use of Your Personal Information for Internal Business Purposes. We may use your personal information for our internal business purposes. Such internal business purposes could include, for example, using the information to complete a transaction with you. We may also use this information to contact you for various other business reasons, such as to:
- Market our products and services to you;
- Set up your user account;
- Contact you on behalf of our affiliated companies or external business partners about a particular offering that may be of interest to you;
- Ask you about your experience with our company, the Site, or our products and services;
- Protect against or identify possible fraudulent transactions;
- Determine the effectiveness of our advertising;
- Allowing you to register for MiTek University; and
- Enforce our Terms and Conditions and otherwise manage our business.
Our Use of Your Personal Information for Legal Purposes. While MiTek will only provide such personal information that we in good faith believe is required to comply with the law, order, or other legal process, we may disclose certain personal information to comply with the law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may also disclose certain information:
- If we are required to bring, or defend against, litigation, or any regulatory proceeding between, or relating to, you and us, and
Information Transfer. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. This may include the United States. When we do so, we transfer the information in compliance with applicable data protection laws.
We take steps to protect personal information no matter what country it is stored in or transferred to. We have procedures and controls in place, as appropriate, to help ensure this.
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Posting an Ad
When you post an ad on our site for machinery that you wish to sell, we may ask you for contact information (such as name and email address), description of the machinery, price or price range, and electronic photo for sale items. You may send as many as you like, but we are limited to posting two (preferably one) per machine or line. Your personal information will not be shared with other users, but will be used in order for you to be contacted through the site regarding your Ad.
We take appropriate steps that we believe are reasonable to protect the security of your personal information on our system, both internally and from outsiders, and to ensure the integrity of the personal information we collect. We use a combination of technological, physical, and policy methods to protect this personal information, such as, for example, requiring a password to access our network, employing firewall and system log security, and providing employee policies and training regarding appropriate use of personal information.
You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that we will never ask you for your password in an unsolicited phone call or e-mail.
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ACCESS, INTEGRITY & CHOICE
Access & Integrity. If you reasonably believe that we hold personal information about you that is, in context, inaccurate, incomplete, untimely, or not relevant to its intended use, you may contact us and request that we correct, update, or delete this information. We will take reasonable steps, as appropriate to the context, to correct inaccurate or incomplete information, or to delete untimely or irrelevant information, upon reasonable demonstration that the information is inaccurate, incomplete, untimely, or not relevant to its intended use. In connection with such requests, we reserve the right to: (1) request and obtain reasonable information from you confirming your identity; (2) request and obtain information from you necessary to correct or update the information; (3) reject and/or ignore requests if we determine that such requests are repetitively made, or otherwise lack a good faith basis; and (4) take no further action with respect to your request if you fail to reasonably provide the information described in (1) or (2). We will timely respond to your request.
If you wish to remove your photo from your profile, please delete it by logging into your account or by contacting us at the link provided above.
We also give you choices about how we communicate with you.
- Digital / Electronic Communications (examples: email, mobile). We only send you promotional mobile or email messages if you explicitly ask to receive these. (Opt-in). You can stop receiving promotional mobile and email messages from us by following the instructions provided in any such message you receive.
- Postal Mail. Where permitted by law, we may mail you unsolicited offers or product information that we believe is of interest to you. You can stop receiving promotional postal mail from us. Promotional postal mail may contain opt out instructions, and you can also stop receiving promotional postal mail by following those instructions.
You can also stop receiving promotional email or postal communication from us by contacting our Privacy Manager. Please place the word “UNSUBSCRIBE” in the “Regarding” line of your letter, and provide your contact details to enable the Privacy Manager to identify you and complete your request.
PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request. However, we will continue to send you service related communications.
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